Privacy Policy
Last updated: 2026
Iceland Odyssey ehf respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or book services with us.
This policy applies to all visitors, customers, and users of the Iceland Odyssey ehf website and services.
If you have any questions about this Privacy Policy, please contact us at:
icelandodyssey@gmail.com
1. Company Information
Iceland Odyssey ehf
Kirkjuteigur 5
105 Reykjavík
Iceland
Email: icelandodyssey@gmail.com
2. What Personal Data We Collect
When you contact us, book a tour, or use our website, we may collect the following personal data:
full name
email address
phone number
country of residence
travel dates
travel preferences and special requests
group size and travel details
billing information
IP address and website usage data
In some cases, customers may voluntarily provide additional information necessary for organizing tours, such as health or mobility considerations.
3. How We Use Your Personal Data
We collect and process personal data for the following purposes:
to respond to inquiries
to process and manage bookings
to provide tour services
to communicate important information about your booking
to improve our services and website
to comply with legal obligations
Personal data is only processed when necessary and for legitimate business purposes.
4. Legal Basis for Processing
Our processing of personal data is based on one or more of the following legal grounds:
performance of a contract (e.g., organizing and providing tours)
your consent
compliance with legal obligations
legitimate business interests
Sensitive personal information is only collected when necessary and with your explicit consent.
5. Sharing Personal Data with Third Parties
We may share personal data with trusted third-party providers when necessary to deliver services, including:
activity providers
booking platforms
payment providers
IT and website service providers
These partners only receive the information necessary to perform their services.
We do not sell or rent personal data to third parties.
6. International Data Transfers
Personal data will generally be processed within the European Economic Area (EEA).
If data needs to be transferred outside the EEA, appropriate safeguards will be applied in accordance with applicable data protection laws.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
Typical retention periods include:
Booking information: up to 10 years
Accounting and payment data: up to 7 years
Customer inquiries: up to 2 years
Newsletter subscriptions: until you unsubscribe
8. Data Security
Iceland Odyssey ehf takes appropriate technical and organizational measures to protect personal data from:
unauthorized access
loss or misuse
alteration or disclosure
Access to personal data is limited to authorized personnel only.
9. Your Rights
Under applicable data protection laws, you have the right to:
request access to your personal data
request correction of inaccurate data
request deletion of your personal data
restrict or object to certain processing activities
request a copy of the personal data we hold about you
To exercise these rights, please contact us at:
icelandodyssey@gmail.com
10. Cookies
Our website may use cookies and similar technologies to improve user experience and analyze website traffic.
Cookies may be used to:
remember user preferences
analyze website performance
improve website functionality
For more details, please see our Cookie Policy.
11. Complaints
If you believe your personal data has been handled improperly, you have the right to lodge a complaint with the Icelandic Data Protection Authority.
The Icelandic Data Protection Authority (Persónuvernd)
https://www.personuvernd.is
12. Updates to This Policy
Iceland Odyssey ehf may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices.
The latest version will always be available on our website.
